EDOUARD FRANKLIN is a recruitment agency specialised in the Wealth Management and Asset Management sectors, with offices in Luxembourg, Paris and Geneva.
Our client is a global Banking Group based in Luxembourg and operating several businesses including asset management, securities services, private banking and corporate banking.
Reporting to their Investment Funds (Luxembourg) SA Senior Operations Manager, you will have to:
Manage the Central Administration and Custody oversight process
Monitor the activities of our delegates in line with the CSSF and CBI guidelines for the client Investment Funds (Luxembourg) S.A. Funds with a particular focus on our Irish ETF and ICAV domiciled funds.
Be responsible for the supervision and monitoring of the delegated functions.
Be the main point of contact between service providers and internal stakeholders such as the portfolio managers and product specialist.
Partner with HIFL’s delegates, legal, compliance and operations to ensure that the management company complies with regulatory requirements, due diligence policies and HIFL internal rules and procedures.
Administration, investigation and resolution of daily Transfer Agent, Administrator and Custodian queries as well as managing queries of the AMG Investment Management and Distribution offices;
Work closely with TA, Administrator and Custodian to ensure timely and accurate processing and settlement of transactions in accordance with the Service Level Agreement;
Assist in developing measures to align Management Company services to meet future client, regulatory and business needs;
Assist in implementation of operational best practices and our client Global Standards;
Report to Manager on service level achievements and key performance indicators on a routine basis including input to the monthly and quarterly reports to the Management Committee and Boards;
Develop and improve appropriate key controls for each Funds within the framework of procedures;
Develop and maintain governance oversight over all operational aspects of the funds;
Assist in outsource monitoring of HIFL’s service providers and to maintain a robust vendor management programme;
Have a risk management mind-set - monitor and enhance the controls of delegated and outsourced provider activities – be involved in client service level reviews, setting up/monitoring KPI/SLAs, reporting on incident review;
Assist HIFL and the Conducting Officers in their responsibility for complying with all relevant Regulations, our client policies and other regulatory requirements in relation to oversight obligations;
Assist with due diligence reviews of outsourced service providers in compliance with:
CSSF outsourcing guidance requirements and our client Outsourcing and Vendor management Policy
CBI Fund Administration Outsourcing guidance
The terms of services agreements
Assistance with the preparation of new distribution agreements where appropriate;
To review, maintain and update procedures to ensure they reflect current practices in line with our client Policy and Standards.
To take responsibility for the collection and onward reporting of reports and management information from service providers, including following up on action points as required;
Manage, in conjunction with Line Manager, operational changes to product features, including project definition and management.
Your technical skills:
Education to degree level in a quantitative subject (maths, finance, accounting)
Minimum 5 years relevant experience in funds services, with proven knowledge of Transfer Agency, Custody and Fund Administration Good knowledge of the Luxembourgish, UK and Irish market.
Must have experience in operations of ETF and ICAV Fund structures
Knowledge of the Asset Management business
Experience in Luxembourg and Irish UCITS Funds and Fund regulatory requirements
Experience in managing/overseeing third party service providers and administrators
Knowledge of Operational Risk Frameworks and Controls within an Institutional operating environment
Experience in operations within AIF fund environment would be a plus.
Experience in outsource management
Outstanding communication skills, capable of dealing with clients and intermediaries at all levels;
Ability to work to tight deadlines under pressure, while maintaining close attention to detail;
Excellent organisational and time management skills with a positive and pro-active ‘can do’ attitude;
Outstanding oral and written communication skills.
Confidence to interact with and influence Senior Management.
Commercially aware and solutions focused.
Ability to work collaboratively with all areas of the business.
Demonstrates technical knowledge to enhance the commercial success of HIFL and to educate the business, appropriately.
Demonstrable ability and drive to raise standards and make an impact on the compliance culture across the business.
Proficient in Excel and experience of working with proprietary and vendor operational systems
Fluency in English, both written and spoken. Any other European language would be an advantage.